Pallet Repair & Refurbishment
Don't throw away damaged pallets — let us fix them. Our professional repair services save you 50-70% compared to buying new and keep materials out of the waste stream.
Request Repair Service
Describe the damage and we'll provide a repair quote.
Repair Services
Our repair facility is equipped to handle every type of pallet damage, from a single cracked board to a complete structural overhaul. Every repair is performed by experienced technicians using quality-matched materials and verified through our quality control process.
Board Replacement
Broken, cracked, or missing deck boards and bottom boards are replaced with matching lumber that meets or exceeds the original specifications. We use boards of the same thickness, width, and wood species to maintain the pallet's load rating and dimensional accuracy. Board replacement is the most common repair and restores full structural integrity and load-bearing capacity to damaged pallets.
Stringer Repair
Damaged stringers are repaired using industry-standard notching, plugging, or full replacement techniques depending on the severity and location of the damage. Stringer integrity is critical for safe forklift and pallet jack handling, so we follow strict quality standards for every stringer repair. All repaired stringers are load-tested to verify they meet rated capacity requirements before the pallet is returned to service.
Block Rebuilding
Cracked, split, or crushed blocks on block-style pallets are replaced with dimensionally matched blocks that maintain proper four-way entry and structural support. Block pallets are commonly used in automated warehouse systems and racking, where precise dimensions are critical. Our block rebuilding process ensures repaired pallets remain compatible with automated handling equipment and ASRS systems.
Full Refurbishment
Complete pallet overhaul that addresses every component: boards, stringers or blocks, fasteners, and overall structural integrity. Full refurbishment includes replacing all damaged components, re-nailing loose connections, removing protruding nails, and optional pressure washing or sanding for aesthetic improvement. Refurbished pallets are re-graded and perform like new at a fraction of the replacement cost.
Nail & Fastener Work
Protruding nails are driven flush or removed and replaced, loose boards are re-secured with new fasteners, and damaged staples and nails are extracted. Protruding nails are one of the leading causes of product damage and workplace injuries in warehouses. Our fastener work eliminates these hazards and ensures every board is firmly attached for safe handling and reliable performance.
Custom Modifications
Modify existing pallets to new specifications without building from scratch. Common modifications include adding or removing deck boards, changing entry configurations, adding bottom runners, adjusting dimensions, and installing special features like corner protectors or anti-slip surfaces. Custom modifications let you repurpose existing inventory for new applications at minimal cost.
Our Repair Process
From initial assessment through quality-checked return delivery, every step of our repair process is designed to maximize value, minimize turnaround time, and ensure consistent quality.
Contact & Assessment
Reach out to us with details about your damaged pallets including the type of damage, pallet sizes, and approximate quantity. For large lots, we can arrange an on-site assessment where our team inspects your pallets and provides a detailed repair plan. We evaluate each pallet to determine whether repair, recycling, or replacement is the most cost-effective option for your situation.
Pickup or Drop-Off
We pick up your damaged pallets from your facility using our own fleet at no additional charge for qualifying volumes within our service area. Alternatively, you can deliver pallets to our repair facility to save on transportation costs and take advantage of a small per-pallet discount. For recurring repair clients, we set up scheduled pickups that align with your production cycle.
Inspection & Sorting
Every incoming pallet goes through a detailed inspection where our team catalogs the specific damage on each unit. Pallets are sorted into repair categories: minor repair (1-2 boards), moderate repair (multiple components), full refurbishment, and scrap. This sorting ensures each pallet receives exactly the level of work it needs — no more, no less — keeping your costs optimized.
Repair & Quality Control
Our skilled repair technicians work on each pallet according to its repair plan, replacing damaged components with quality-matched materials. Every repaired pallet undergoes a final quality control inspection that checks structural integrity, dimensional accuracy, fastener condition, and overall appearance. Pallets that do not pass QC are re-worked until they meet the grade standard you specified.
Grading & Certification
Repaired pallets are graded using the same criteria as our sales inventory: Grade A (premium), Grade B (standard), or Grade C (economy). You receive a repair report that documents the work performed on each batch, the resulting grade, and the per-pallet repair cost. This documentation helps you track repair economics and compare costs against new pallet purchasing.
Return Delivery
Repaired pallets are delivered back to your facility on our trucks, counted and verified at your dock. Turnaround time for standard repair jobs is typically 3-5 business days from pickup. Rush repair service is available for an additional fee with 1-2 day turnaround. Recurring repair clients often receive repaired pallets on the same truck that picks up the next batch of damaged ones.
Repair vs. Replace
Repairing a damaged pallet costs on average 50-70% less than buying a new one and keeps valuable materials out of the waste stream. Here is how repair compares across key metrics.
A typical 48x40 GMA pallet can be repaired and returned to service 5-8 times before reaching end of life. Each repair cycle extends the pallet's productive lifespan by 1-3 years, making repair the most economical and environmentally responsible way to manage your pallet inventory.
Repair Service Tiers
Our repair pricing is based on the extent of damage. Every quote is transparent with no hidden fees. Volume discounts are available for recurring repair programs.
* Prices shown are for standard 48x40 GMA pallet repairs. Non-standard sizes and specialty pallets may have different pricing. Contact us for a quote specific to your repair needs.
Common Pallet Damage Types
Understanding common pallet damage helps you assess your repair needs and take preventive steps that extend pallet life. Here are the most frequent types of damage we see and how we fix them.
Broken Top Deck Boards
Heavy point loads, forklift impact, or dropping loaded pallets from height. Top deck boards bear the primary load and are the most frequently damaged component.
High — individual boards are easily replaced with matching lumber.
Distribute heavy loads evenly and avoid dropping pallets.
Split Stringers
Forklift tine impacts from off-center entry, excessive loads, or repeated stress from pallet jack use. Stringers provide the primary structural framework of the pallet.
High — notch, plug, or full replacement restores structural integrity.
Train forklift operators on proper tine alignment.
Crushed Blocks
Overloading beyond rated capacity, uneven stacking, or racking system misalignment. Block pallets can fail when load is concentrated on individual blocks.
High — damaged blocks are replaced with matching dimensions.
Never exceed rated load capacity and ensure level stacking.
Protruding Nails
Repeated impact and vibration during shipping loosens nails over time. Climate changes can cause wood to expand and contract, pushing nails outward.
Easy — nails are driven flush or replaced with ring-shank fasteners.
Inspect pallets before each use cycle.
Missing Bottom Boards
Bottom boards catch on conveyor systems, dock edges, and pallet rack beams. They are thinner than deck boards and more vulnerable to being stripped off during handling.
High — replacement bottom boards are standard inventory items.
Ensure smooth conveyor transitions and dock plate alignment.
Water Damage & Rot
Prolonged outdoor exposure without ground clearance, standing water contact, or storage in high-humidity environments. Untreated softwood is especially vulnerable.
Moderate — affected sections are cut out and replaced if core structure is sound.
Store pallets off the ground and under cover when possible.
What You Get with Our Repair Service
Significant Cost Savings
Save 50-70% compared to buying new pallets. Our repair costs are transparent, per-pallet pricing with no hidden fees. Volume discounts for recurring programs bring costs even lower.
Quality-Matched Materials
Every replacement board, stringer, and block is matched to the original pallet specifications for size, thickness, and wood species. Repaired pallets maintain their rated load capacity.
Fast Turnaround
Standard repair turnaround is 3-5 business days. Rush service available in 1-2 days. Recurring clients enjoy seamless rotation where repaired pallets return on the same truck that picks up damaged ones.
Quality Guarantee
Every repaired pallet is graded and guaranteed. If a repaired pallet fails during normal use within 30 days, we re-repair or replace it at no charge. We stand behind every repair job.
Free Pickup for Qualifying Loads
No transportation costs for loads of 50 or more pallets within our service area. We bring our own trucks and forklifts. Your team stays focused on your operations while we handle the logistics.
Environmental Responsibility
Repairing extends pallet life by years, reducing demand for new lumber and keeping materials in productive use. Removed components are recycled, maintaining our 98% waste diversion rate.
Detailed Repair Reports
Receive documentation of every repair including damage assessment, work performed, materials used, resulting grade, and per-pallet cost. Data supports budgeting and pallet lifecycle management decisions.
Custom Repair Specifications
Repair to meet specific customer requirements, retailer compliance standards, ISPM-15 heat treatment needs, or custom dimensional tolerances. We adapt our process to your exact specifications.
Repair Solutions by Industry
Different industries put different demands on pallets, resulting in different types and frequencies of damage. Here is how our repair service is tailored to the unique needs of each sector.
Manufacturing
Heavy raw material loads cause board breakage and stringer damage at high rates. Our recurring repair programs keep a steady supply of production-ready pallets flowing to your line without the cost of constant new purchases.
Food & Beverage
Moisture exposure and temperature extremes accelerate pallet wear in cold storage and food processing. We repair food-grade pallets to strict hygiene standards and can provide heat-treated certified repairs for export compliance.
Retail & Distribution
High-throughput distribution centers cycle pallets rapidly, creating consistent repair demand. Our enterprise repair programs include on-site assessment and seamless pickup and return delivery to minimize operational disruption.
Automotive & Parts
Heavy-duty pallets carrying engine blocks, transmissions, and stamped parts need heavy-duty repairs. We reinforce repaired pallets to handle the extreme loads common in automotive supply chains.
Pharmaceutical
Clean, defect-free pallets are essential for pharmaceutical compliance. Our repair service includes thorough inspection to ensure repaired pallets meet the strict quality standards required for pharmaceutical distribution.
E-Commerce & Fulfillment
High-volume fulfillment operations damage pallets at predictable rates. Our data-driven repair programs track your damage patterns and optimize repair schedules to ensure you always have enough working pallets on hand.
Frequently Asked Questions
Related Services
Repair is one part of our complete pallet lifecycle management. Explore our full range of services.
Ready to Save on Pallet Costs?
Stop replacing pallets when repair is half the cost. Request a repair quote today and start saving on your pallet budget while keeping materials out of the waste stream.